Quote:
Originally posted by nevermind
Look ... I support Epoch in this ...
But for crying out loud! Can't this industry take responsibility for any of this?
It's the fucking REBILLS people!
Yes, Mastercard is scum. Yes, many surfers are scum too ...
But you inevitably piss off even the best customers with rebills!
I've used every adult processor ... and cancelling is always a pain in the ass!
Why should that burden be put upon the customer. It's wrong!
Sure ... a few sites offer non-recurring ... very few ... but you still have to buy three months of membership for most of them ...
It's a fucking scam ...
And then webmasters bitch and scream when customers get pissed off and chargeback or demand refunds because they forgot to cancel ...
Something the customer shouldn't have to worry about in the first place!
Like Duh ... What did you expect? This was bound to happen sooner or later.
This industry only has itself to blame ... just as much as anything else.
|
I disagree rebilling is not just limited to Adult sites many, many different types of business use this business model:- 24 hour fitness, Frogs gym, Gold's gym, all use automatic CC re billing. Cingular (SBC) many many online and off line companies and they don't get a bad rap. Also compared to some industries the adult charge back rate is very low. For example online watch sales have a charge back rate of around 6% and the fraud rate is astronomic. Visa and Mastercard don't impose harsh fines on these businesses .
The adult industry has some bad apples but over the last 6 years more and more webmasters and site owners are running their business in a much more professional way, its not perfect i doubt it ever will be but we are being singled out as the bad guys by Visa and Mastercard because of the sins of the past and they are not looking at the present standards by which most people in this business operate
Ok rant over
Cindy xx
