Quote:
Originally posted by nevermind
Yes.
Paycom is admitting that they were not complaint for 8 out of a 12 months starting in August 2001. (It starts at the bottom of page 30 of the lawsuit.)
Then, Paycom claims they're compliant as of June 2002, but that non-complaint chargeback data was somehow reported to Mastercard in "error".
If someone is violating your rules and screwing up your business for most of the past year ... and they now come to you and say .... "We're compliant now ... this new data showing that we screwed up again is wrong ..."
What would you do?
Even if you're right, it doesn't build much credibility with Mastercard. In light of the several months of chargeback overages, Mastercard probably threw up their hands and said screw it.
Best I can tell, your lawsuit says you were out of compliance for several months ... but were unfairly penalized for a few other months. Well ... no matter how you phrase it ... that doesn't look good.
Epoch has consistantly portrayed itself as a company with the expertise and ability to effectively manage chargebacks and the like but, by your own account, it doesn't look like you guys have done a very good job.
Don't worry about cross sells or any other aggressive billing tactics ... your CEO says. We won't get you in trouble with Mastercard or anyone else. We've got it all under control ...
Obviously, that's not the case.
|
I have a dinner meeting in a few, so this is going to be short and I?m not going to debate the facts; the lawsuit speaks for itself.
But some of you may remember that on the way to last year?s Phoenix Forum, banks called IPSP?s and told us that the MC threshold was 1% and had been for a year or two. Before that, we all used 2.5%. So we were (as was everyone else) ?over?. We are now under and have been for a year straight. Prior to that year period we were over and under while changing year?s of risk management and scrubbing to meet that ridiculous threshold.
In any event, no matter who counts what, we were under and there was NO fine program we could have been fined under. True: Our bank misreported our trans counts for a few months. They admitted the error, sent MC a correct count and we all went about our business. So MC knew the correct numbers.
nevermind, I don?t expect you or everyone to agree with us on everything. But if there is one time or one event that we can ALL get together on and around it is this: MasterCard Rules and Fines are intolerable and will put thousands of webmasters out of business if not stopped. So while I am not delusional I am hopeful that we can all come together and fight a good, righteous fight against a common foe.
Let?s show a little solidarity here. I know for a fact that MC reads this and other boards. (BTW, MasterCard ? A warm welcome and a warm ?Go Fuck Yourself?). I am glad they are here and watching, because they should see the overwhelming support we have and that we are a real industry made up of real people supporting real families.
They can call us anything they want, just treat us fairly. They have not thus far. In a few weeks, months or years we will know how this ends. Our money is literally on our side of this fight. From you, we ask nothing except a little support and good will.
Gotta go?.
Back online in the AM.