Originally Posted by TheDoc

Not all programs pay on the free trials. Often the free trial is used to get more credit card holders in the door so you have more chances to get upgrades or natural rebill, thus more overall sales.

Oh yeah, the email... it's just jacked up. It sounds like they hand wrote the email and didn't use the smarty vars to pull the proper program out. So you're basically just getting an email they didn't pretty up correctly.