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Old 07-13-2010, 08:23 AM  
CHMOD
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Join Date: Jun 2003
Posts: 1,697
I just got off the live chat with CCBill. Here you get all the conversation :

################################################## ##########

Please wait for a site operator to respond.

You are now chatting with 'Christopher R.'

Christopher R.: thank you for contacting client support, how may I help?

marco: Hello Christopher.
Can you please tell me what it means when an affiliate sees this :

marco: Recurring Subscriptions: Payments for Rebills End After: (0) rebills

marco: Does he than get credited for his rebills ?

Christopher R.: that means the affiliate will only get the initial sale.

marco: But in my setup, I have, and I want them to get credited for the rebills

marco: In my subaccount 0000, affiliate, system setup, the option is set to recurring payment

marco: and I see that my affiliates get credited for their recurring...

Christopher R.: if you want to just do every recurring sale, set Recurring Payments to Yes, and Payment Options to No.

Christopher R.: Payment Options let you customize how many of the recurring you would pay for.

marco: where is that payment option checkbox ?

Christopher R.: inside the Affiliate Grouping you created.

marco: I can see that there are2 affiliates group - I don't remember creating them - but I can read : number of affiliates # 0

Christopher R.: you have to add them to a group, otherwise they don't belong to a group.

marco: ok. So normally, as you see my setup, should all my affiliates get credited for their rebills ? Can you tell me this ?

Christopher R.: yes, they will get credit for all recurring.

marco: Ok. If I delete the group wich I created and wich I don't use, will they then see :

marco: Recurring Subscriptions: Payments for Rebills End After: (unlimited) rebills

marco: ?

Christopher R.: correct.

marco: ok. That should then resolve my problem.

marco: Thank you very much for your time. Have a nice day :-)

Christopher R.: thank you, you do too.

################################################## ##########


End of the story.

FACTS :



1 - My affiliates get credited for all their rebills

2 - Daizzzy never made a SINGLE SALE with me and claimed something wich is false WITHOUT double checking

3 - A twist in my setup could make - at first sight - some affiliates beleive that they don't get rebills. But after a second look. 5 min of your time. It is VERY easy to see that all my affiliates get their rebills.



So... BEFORE STATING ANY FALSE INFORMATIONS, IF YOU ARE A MINIMUM PROFESSIONAL, YOU SHOULD CHECK TWICE BEFORE PSOTING SOMETHING ON YOUR SITE.


GET MY FUCKING PROGRAM OFF YOUR BLACK LIST.
Anyway, if you don't , you'll have to deal with the consequences.
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