|
Hello Moose,
I understand how it works. It's people with heavy traffic or MySQL queries 2 pages long who slow down others. What I didn't know is there is no automatic protection against such abusers. I suppose you can limit CPU / RAM only on VPS, it's not possible in shared environment.
Secondly, I never stated support replies are late. For critical tickets, first reply comes within few minutes. Just like I said, up till recent few days everything was top notch. If this is more or less an isolated accident we can get over this easily.
Regarding your upgrade offer, where can I contact you?
|