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this happened to me about 2 years ago. i went to withdraw some cash and the ATM malfunctioned and only gave me about 1/3 of what i got. HOLD ON TO THE RECEIPT!!!
epass will send paperwork to the bank and the bank will verify the funds were not taken out and you will get your money in a few weeks.
I had the same problem with my BofA debit card a few weeks ago and took about 4 weeks to get my money back from some shitty ATM at a bar.
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