We understand your frustration and the inconvenience a late check can cause. We sent checks out last week in the exact same manner and fashion as we do every week, the only difference was that they were sent on the 6th due to the holiday.
It seems that a number of checks headed to the east coast of the US were misrouted once we dropped them off at the post office. As I am sure you can understand, once we drop them off at the post office we relinquish just about all control over them.
We have a couple of options here. 1. We can wait for the check to either arrive or be returned to us. I believe this is the best option as I have been hearing from clients all week that the checks have been showing up. And 2. We put a stop payment on the missing check and re-issue a new one. This is certainly an option and if you want to contact me directly I will put the process in motion. The problem with this is that if the missing check shows up after we put the stop payment on it then you will not be able to cash it and will still end up waiting for the new check.
Relying on the postal service for your payouts is a risk and that is why we also offer delivery via FedEx and wire transfers. If you would like to discuss these options or specifics to your account please feel free to contact me directly.
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Paulk @ CCBill.com | icq 248615940
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