Simply incredible

As we are in the Business to Business game it astounds me how lazy people still are.
Same as always, employees "managers" and reps just collect their paychecks, answering emails seem to still be hard for a LOT of companies as well.
Get with the company owner and its usually a very different story these days....responsive and willing to do business more than 2 years ago.
You would THINK that the companies still arround would get their buts in gear and make sure that staff is on the ball 100% no?