Quote:
Originally Posted by MisterPeabody
No denials, therefore no cascade to Epoch. ALSO highly strange!
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If you are not getting denials, that would signal you are not getting attempts. How could that be CCBill's fault?
Unless there was a bug in the join page (happens sometimes if you setup a new custom one that wasn't properly tested) - that's all on you.
I agree with others, your sample size here was incredibly small, but the thing you need to be checking from the sounds of it, are your form hits and form submission %s.
CCBill cannot try to charge a card that hasn't been submitted...