Quote:
Originally Posted by Agent 488
if you've ever worked for a company where things are getting harder you'd understand.
the bosses start demanding more from the employees, stress them out, threats of cutbacks and firings.
the employees get so stressed and frustrated they don't give a shit anymore and stop doing their job.
it leads to an accelerating downward spiral.
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My guys work super hard because they have been with us for a long time. They see what is happening, they see the decline in sales. But they come in and give 110%.
They answer customer service calls the same way they did 10 years ago. Nothing changes.
But I guess it all depends on the company, so you may have a point.