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Insurance co's can be pretty stupid and inefficient sometimes. Mine sent me a letter saying that they hadn't done something properly for a couple of weeks, so I was entitled to a pro rated refund of the premium for that period.
Then the letter said they'd send out a cheque in the future... ok, so why not just send it with the notice?
Few days later the letter arrives with a cheque for $5
WTF? The cost of printing and mailing those two letters probably exceeded $5, why didn't they just credit my account?
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