Quote:
Originally Posted by gleem
Actually those are the decline rates for all transactions, of course they are going to be tried to billed more times, I think I'm set at 4 attempts on this gateway the stats for recoveries aren't there cause I just started using them aug 1st interested to see the stats of reducing rates on re-attempts which I have been doing all year on my main gateway vs re-attempts without reducing rates.
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Yeah, it is a hard to see which ones take it or not, but I do know (at least with the reduced one) that it does work. A few recovered is better than none.
In your trial members area, do you offer a re-signup link? Lots of trials instant cancel before they log in, once they do this they can't upgrade unless you either turn the membership back on or give them a new signup form without trials. This will capture 5-10% (some days a lot more) of those people that auto cancel, if you can turn the account back on it adds a few more points.
Really a lot that can be done to reduce the decline rate or recapture the people in some way.