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Originally Posted by TheDoc
Yeah, it is a hard to see which ones take it or not, but I do know (at least with the reduced one) that it does work. A few recovered is better than none.
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Not always because sometimes you just end up with thousands of dollars extra in billing fees, 30 cents to the gateway, whatever else 25 cents to the bank for each retry, so what you recover can end up being less than what you spent to get it especially using degrading amounts over time.
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In your trial members area, do you offer a re-signup link? Lots of trials instant cancel before they log in, once they do this they can't upgrade unless you either turn the membership back on or give them a new signup form without trials. This will capture 5-10% (some days a lot more) of those people that auto cancel, if you can turn the account back on it adds a few more points.
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actually been working on a solution for that, a bit tricky relying on NATS to turn memberships "back on" across a cascade of different billers. My workaround was going to be to set a buffer window up to when they can actually cancel, so if they cancel within 2 hours of joining, it doesn't go into effect and get submitted until an hour before the rebill is due.