Quote:
Originally Posted by Barefootsies
Response times, and resolution times are two different things.
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I should have said response / resolution. I mean, If a host can't add a domain for you within the 1st response time you should probably host elsewhere as I would. I just went through the same tickets. Every single one had the first response as the resolution. I am not trying to knock webair as I have never hosted with them. But even in other tickets I have had with Amerinoc, if the response time was 5-10 minutes and they needed more time to fix it. It was still way under the 45 minute mark as the OP was bragging about.