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Answer:
To get me from my host, I am looking a server that can meet my needs at a reasonable cost level (I understand the mantra of pay peanuts and get monkeys so not asking for something for nothing), provide a clear statement of what is being provided and have excellent uptime and response times.
In regards the personnel, I would expect a friendly professional attitude with a focus on the issue at hand.
Essentially the service should be like that of a Butler; professional, reliable and trustworthy whilst fulfilling its job.
Am I entered?
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Email: Jaypas {:at:] hot mail {:dot:} com
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