Quote:
Originally Posted by tranza
I'm sure that's the problem. And I don't mind getting my invoice on the 1st day of each month. What I don't like are the recurring e-mails on the 15th, from Jessica, demanding the payment ASAP, otherwise my account will be suspended.
I paid in full on the first month, and I had arranged to be billed on the 20th of each month. But when they changed their billing system (a few years ago), I started getting the invoices on the 1st of each month. And lately I have been getting these threatening e-mails.
|
That makes sense. I know a lot of providers run their billing on the first for ALL clients no matter when the signed up. However, they're SHOULD be a pro-rated month somewhere. Whether the first month, or when they switch over to that other billing system.
It would get annoying to be sure.