Originally Posted by kryptx

First, I apologize for being so difficult to get in touch with! The best way to make sure I see your issue is to use the contact form on our website. I don't see any e-mails about this that were submitted through the contact form; did you use that? If so, I may need to check my spam filter settings...

About your issue: I tried to rip the gallery you posted, and it didn't work for me either. Turns out the problem (for me) was that Arylia wasn't recognizing the .mp4 file extension as a video that it should be ripping. I've fixed this issue and released version 3.1.2 which does successfully rip that gallery in my testing environment.

If you are still having a problem with that gallery after updating to 3.1.2, then there may be a problem with your server configuration which we can diagnose further. In that case please use our contact form and I'll help you get it resolved.

Edit: didn't realize this thread was 4 weeks old. I apologize for the thread necro.