Originally Posted by Michael O

The virtual/electron card works the way that when you put money on the card then its loaded onto the card same as if you had a prepaid card except this card be loaded over and over and you can move money to and from it using the Wallet.
So when the card get suspended its not possible to move the to the card or away from the card.

We are working to get issue solved and expect to have a solution in place next week.