It is not a pain in the ass. I have sites at Amerinoc where I choose to keep DirectAdmin open (and DirectAdmin is so much better than CPanel - Yes, I use both) and manually change permissions.
For those times I did not wish to have to change permissions, I contacted support, and they fixed my problems. With Amerinoc support, if a problem isn`t resolved within 15 minutes, its a serious fucking problem - and a its always been a problem that I created.
When I DO create a problem, they pause the PS3 game they were playing, look at each other and softly laugh. After muttering a soft ąsshole, Chris gets up from his seat, fixes my fuckup, and returns to
Shatter.
I rarely send in tickets, but when I do, I prefer Dos Equis.
Shit, sorry. I rarely send in support tickets, but most of them get resolved instantly. I`ve sent in tickets, come to GFY to kill a couple of minutes, and when I check my email there`d be a message saying that my ticket was resolved. I cannot speak highly enough of this company.
I have both dedicated and virtual accounts with them. Amerinoc takes care of my virtual account as well as they look after my dedicated Phatservers account. They do not fuck around. They sit there waiting, lonely and hoping, that something goes wrong - just so they can actually do something instead of playing on the PS3 all day.
They are the Maytag repairmen of the online world.