Originally Posted by Michael O

Please keep this thread clean, if you are going to Troll please do it somewhere else, I do not care about how much you hate ePassporte, make a new thread and email it to me and I will show up to take the abuse. This information is important to a lot of people, so please don't be an idiot.


There will be an official statement from ePassporte Thursday.
I don't know what it will be so no need to ask

No cards are working.
Funds on the virtual card can not be moved or withdrawn.

Funds on the Wallet can be withdrawn.

Withdrawals are possible via:
ACH to US bank accounts.
Original Credit to Visa/MasterCard credit/debit cards.
Wire
If you add a credit card/debit card, US bank account it has to be in your name and address as on your ePassporte account, you may be required to submit documents for the card/bank account
ID
Front and back of credit card (for withdrawals to credit card)
Recent statement not older than 120 days with card/account number and your name and address.
Voided check (for withdrawals to bank accounts)

Wires are going out as quickly as they are processed, we are swamped with request for wires and approving documents.

That is what I know and have been told and the only information I can provide at this time.


On a personal note, I know how this affects a lot of people, their business, their personal expenses or getting food on the table. If there were more I could do I would I am working my ass off to do anything I can to get cards/bank accounts and wires approved. I am just as frustrated as anyone else about this.