Quote:
Originally Posted by wyldblyss
I did. I was abruptly told it was not their problem, that even if Visa said we could get money from them, we can't. They told me to contact epassporte.
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Indeed they told you that. Epassporte is the client of the bank not you. Epassporte has an account in the bank, you don't. Hence the bank will not deal with you or any of us for that matter and bank employees will not disclose any information about epassporte account statement to third parties without some kind of court order.
It's all quite obvious.