V Rocks, I'm not sure whether you tried me or Tom, but I just turned on my icq and checked mail, and I don't see anything.
Tom hasn't been in the office for a couple of days, and I am not sure when he is due back.
So if I can help you, I'd be glad to. I just tried to add you to icq, but it is throwing the 132 error. I will try a few more times tonight, then again in the morning.
Thanks everyone that either said good words about the program's response time, or my own. We appreciate you!