Quote:
Originally Posted by pornrecon
They have other people's money. These people have the right to ask questions. Its absurd to say its their fault this happened or that it hasn't be resolved yet. Epass is the one being completely ridiculous and unprofessional in all of this. No one would be speculating, harassing with calls as you say, etc, if they just told us more clearly what was going on more than "in motion funds" and that its "complicated" and they have "no idea why this happened".
People are rightly pissed off. Epass fucked up huge in handling this issue, especially knowing their clientele are routinely burned by sponsor programs for large sums, etc -- obviously they will be as paranoid with Epass.
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Agreed. Not giving people a reason is going to give way and feed into wild speculation. Epassporte knows this, so one is left to wonder if the truth of the matter is so grave that the consequences of putting it into writing would cause wider spread panic and breach of trust than saying nothing at all.
If what people are quoting visa as saying is true, the balance sheet showing deposited funds available in the bank in St. Kitts does not match the amount of electronic funds available in the virtual visa accounts, and by so much so that the bank alerted visa and that is what caused the clamp down. Putting it in writing and explaining to us that they may no longer have the funds available equal to the amount of our deposited and accrued account balances will surely cause a faster pull out reaction than rumor alone. I mean, if people think shit is bad now, imagine the reaction to seeing in print that our money is unaccounted for.
