i know instinct is to rage and panic (for me too) but really its best to not go wild on the forums and create more panic. Something happened, benefit of the doubt says Epass had some sort of issue that needed to be resolved, because someone else (the bank) wanted to cover its ass. its fixing it. im sure when its back working we'll get a nice email with a little bit more specific information. so long as it comes back, that is all that matters, so lets just take it easy. it hasnt been terribly long yet, just over 1 working week.
Give them some time, for your sake, no theirs!
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