Quote:
Originally Posted by candyflip
Of course, it could be a number of reasons. BUT...most people are charging back because they didn't get what they purchased, simple as that and not really something that's up for debate. Which is the crux of my point.  |
Most CB's fall into a very tight group of reasons... never tried to access/never used it, never contacted support and something didn't work for them for many reasons or it's claimed stolen/not them that purchased it - ie: fraud. All of which is them contacting the bank for help and not us or the processors - so valid or not, we have no way to help at that point.
It's the refunds that are more, random problems, no contacting support or even if they do, false claims of who made the purchase, many many reasons. It's easier to keep these in check with decent support but they are just as frequent.
End of the day, it's still not a signup, not a sale.. no money was made and with the way affiliate fraud has been the last few years, any extra protection just means less of them returning to try again.