see what I just read under comments on
http://krebsonsecurity.com/2010/09/f...porte-edition/
Due to all of the negative press and information circulating about Epassporte at this time I thought I should add this post?
If you are an Epassporte account holder and you have significant funds (10,000$ or more) locked on your virtual visa because of this situation you *can* have these funds wire transfered to your personal bank account (assuming you have one on file, and are willing to provide a scan of your photo ID).
At this moment I do not believe this information has been released to the public so I will not leak any personal contact that was used to accomplish this? However I can tell the users a few things
1: The dispute over the funds was started by St. Kitts (not Visa), St. Kitts does have all of the funds however Epassporte does ?have? limited access to them.
2. None of the funds are lost or unaccounted for, however it just takes a lot of paperwork to access them. (This is why the option is not being offered to all Epassporte Users)
3: Email support or the given phone line will tell you that you are only able to wire xfer funds stored in your E-Wallet, this is not the case. If you look hard enough hopefully you?ll find the same person I did.
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Why the do people rate something like this as bad? I would think it is quite good to know that funds from Epass aren?t lost and the only issue is negotiating proper access between Epass and St. Kitts. Maybe you are upset because you have under 10,000$ and they are ignoring your messages to support or only saying you can transfer money from your E-Wallet?
Either-way if you do have a large amount stuck on your virtual visa do not give up hope! Keep emailing and bugging the crap out of any contacts related to Epassporte you have. If you have under 1k$ well? keep praying.
Ttake the time to writeup a proper essay explaining why you need access to the funds taking care not to insult anyone and asking nicely. Once you have finished send a copy off to every email address you can find (as in anyone connected to Epass but not specifically located at an Epassporte alias?That is the only hint I can give without actually stating the address). Ask them to forward your request to who-ever will be able to help and to follow-up by CC?ing you on the response they receive.
For best chances of getting a reply send the email from the address you have registered with your Epass and be sure to state the account username in the email and note that you are willing to verify it is your account.
(Just FYI: Under any circumstances DO NOT post your username and or email here, DON?T DO IT)