I sent a message through their message center stating that I want to increase my ACH withdrawal limits from $600 daily to higher.
An Indian replied with a bunch of doc upload requests. They want information on an old bank account that I don't even have any more and don't even use/have attached to Epassporte. Michael changed my bank on file a couple years ago so this is bizarre.
To make matters worse, apparently my account will be disabled if I don't provide docs to an account that I no longer have.
Just fucking pathetic.