Originally Posted by wolfshade

Look at it as a customer. What did Visa say?

They claim you can get to your funds through the bank. The bank, however points to Epass, and so the circle is complete, because Epass points to Visa.

Now, there are thousands of people having cash stuck in their VV right? Amounts vary from a couple of bucks to very large amounts. That doesn't matter. Even if it is $1 its still a valid claim.

So why don't you all be good little consumers and do as Visa suggested.

I think one day of organized waves of legitimate calls like that would disrupt their service enough to make them ehm....... motivated, to get the matter resolved.

What do you say? Some of you were yelling lawyer time. Well a phone call is a whole lot less expensive, so surely you would be willing to make that call?

Strength is in numbers and there are plenty of disgruntled Epass users around I'd say.

It always surprises me to see how hard it is to get a movement going in adult.

One day people. One day of organized calls with legitimate claims(after all you are directed to do so by Visa). Shake the tree, see what falls out.