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Shap if you doing this WITHOUT having phoned them first to enquire as to the process fro getting your funds then you are being over dramatic for no reason.
If you have called them and dont like the proposed procedure then why are you not sharing that said procedure?
People with cards registered in names they can prove should be ok.
Personally for me the wallet has now become more vulnerable than virtual visa. Visa nd the bank will have procedures, and both have said the money is safe. (if you can prove id I imagine)
Lawyers should be directed at epassporte rather than the bank surely?
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