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yes, i just finished talking to them.... The operator told me that she doesn't have a lot of information about the visa cards balance not showing up, as well as that they are "working" on it to have it solved. They also said that the Upper management is on the meeting right now and that they are working on a "strategy" to get our money back.
They said to follow their site as they will be posting information there. On my mention of a lawyer she said: "You don't need to contact lawyer, this will be solved". I give them couple of hours to release information on either their website or via epass. Then I am going legal way....
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