Quote:
Originally posted by Kimmykim
Yep hairtostay, I have no doubt yours went easily -- however, running online transactions manually through a terminal is an issue on two points... that you may want to consider.
First off, are your trans being run as 5967 for the MCC code? If they are not, then you may have some trouble down the road with the cc companies if it comes out that you were running trans under the wrong code.
*No idea. I've been manually processing since 1994 and this new company knew exactly what I did (they visited the sites), saw previous transactions reports from the other processor, and I hope to hell they set it up right  I'd call Dalton after this though, thanks for the info *
Second, running those by typing into a terminal is costing you money -- in essence it is reducing every one of your sales to a card not present status, something that the cc's frown on, and you may want to check your contract with your acquirers regarding those transactions. You are also paying a higher rate for each of those than you would be using a gateway setup online in real time, since card not present manual entries carries a penalty fee on top of your normal rate.
*Whether I use the online gateway or manually process, I still have no card present. The terminal asks "is the card present?" and I always say no. The fees when I went to gateway were the same as when I was manually processing (I only did it for a weekend, did not like it) but there are no extra fees other than the 30 cents per approval/phone call.
I don't approve transactions if they want their products (videos) shipped to an address that's not the billing address, and in all these years have had just a single chargeback for non-receipt of goods (fingers crossed).
I don't use this merchant account for passwords, just tangible goods*
You're a sweetheart and I enjoyed talking to you in email awhile back, just want to make sure you aren't screwing yourself over.
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Hey, you're a sweetie too, you tried SO damned hard to help me after no one else would
I'll call Dalton and check with him, but I spoke to every risk management person at the current processor to be sure I was Kosher before I signed my contract, so I should be ok
To the person wanting to go to Cardservice Interntional, good luck. I was told (by a sales rep there) they have been moving away from adult since they were bought 2 years ago