Shap,
I got this message today and my VV balance is not available as your lawyer said anything about this. Looks like epass is trying to wash their hands off the VV accounts. Hope people took some screenshots ;-)
Dear ePassporte Account Holders
St. Kitts Nevis Anguilla National Bank, without our prior knowledge, has turned off the ability for ePassporte to access or display Account Holders' Visa Card balances. This means that when you login to your ePassporte Account, you will only be able to see your Wallet balance. As a consequence, inquiries regarding your Visa Card balance must be directed to St. Kitts Nevis Anguilla National Bank. St Kitts Bank is responsible for all funds on Visa Cards. Their contact information is as follows:
St. Kitts-Nevis-Anguilla National Bank Ltd.
Central Street,
P.O. Box 343
Basseterre, St. Kitts, West Indies
Tel: (869) 465-2204 Mon - Thurs: 8 a.m. - 2 p.m. Fri: 8 a.m. - 4 p.m.
Fax: (869) 465-1050
Email:
[email protected]
ePassporte will continue to provide support with regard to the funds in your Wallet. We kindly ask for your patience as we must verify Accounts and balances manually.
Thank You,
ePassporte Account Holder Services