I just got off the phone with support at SKNA.
They have informed me that they will be reactivating both the virtual visa and the actual he cards soon so we can get our money
She said to keep an eye on the message lower left corner under "message to prepaid card holders" this is where it will be announced in a few days time.
https://www.sknanb.com/
Regards
Humbolt
Library of Thumbs