What's wrong with this picture?
Even if the Bank can assist in helping people get their funds (someday), I would think that your lawyers might still possibly be able to go after ePassporte/SKNB in court for malfeasance/misfeasance/nonfeasance.
This whole affair is a travesty. Whomever perpetrated this fiasco, ePassporte or SKNB, should ultimately be held accountable (if not both).
If it were my money involved, I would yank it out ASAP, and have nothing to do with either company from hereon, since both seem to be most concerned with keeping their hands on the customers money, rather than dealing straightforward and honestly with the people whose money they were charged with managing properly so that there would be no major disruption in service in the first place (this nonsense has been going on for nearly a month now with no clear explanation that I know of from ePassporte or SKNB as to what occurred, and when/how all those affected can withdraw their VV money).
I sincerely hope everyone gets back their money eventually.
ADG