09-30-2010, 08:30 AM
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Confirmed User
Industry Role:
Join Date: Aug 2007
Posts: 6,697
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Quote:
Originally Posted by Agent 488
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Current:
Quote:
To All SKNANB Visa Prepaid Cardholders
SKNANB is committed to adhering to Visa's stringent program requirements and maintaining the integrity of the global payment network. On instruction of SKNANB, on September 23rd, 2010, ePassporte's network access for cards issued by SKNANB was disabled. As a result, SKNANB prepaid cardholders will not be able to view their card balances through the ePassporte.com website.
SKNANB is actively working to restore, as soon as possible, SKNANB prepaid cardholders' ability to obtain information regarding their Visa card balances and to access Visa card funds. SKNANB prepaid cardholders can soon expect further communication from us in this regard.
If you have any questions or concerns regarding your SKNANB prepaid card, please contact SKNANB at [email protected]. In addition, cardholders can call +1-869-466-9733 to contact the cardholder services centre between the hours of 8am and 4pm Atlantic Standard Time. Please note, the call volume could be quite large, as such, there may be extended wait times.
We understand the inconvenience and SKNANB thanks you for your continued patience.
St. Kitts-Nevis-Anguilla National Bank Limited
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Old message from Sept. 24:
Quote:
To All SKNANB Visa Prepaid Cardholders
SKNANB is committed to adhering to Visa's stringent program requirements and maintaining the integrity of the global payment network. On instruction of SKNANB, on September 23rd, 2010, ePassporte's network access for cards issued by SKNANB was disabled. As a result, SKNANB prepaid cardholders will not be able to view their card balances through the ePassporte.com website.
SKNANB is actively working to restore, as soon as possible, SKNANB prepaid cardholders' ability to obtain information regarding their Visa card balances and to access Visa card funds. SKNANB prepaid cardholders can expect further communication from SKNANB on or before September 30th 2010.
If you have any questions or concerns regarding your SKNANB prepaid card, please contact SKNANB at [email protected]. In addition, a dedicated telephone line will be established shortly.
SKNANB thanks you for your continued patience.
St. Kitts-Nevis-Anguilla National Bank Limited
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