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I decided to go ahead and call Visa one more time, explained how taking it up with epass is useless, how we havent had access to our money in almost a month and up until now there is no statement on why this has happened.
I told them i understand they dont have control over the money , but among the banks they have chosen to work with , there is also st kitts and they should at least show some interest in this ongoing situation, maybe make a statement, communicate with the bank better and provide more information to us.
I mentioned there are alot of people and alot of money involved , it is not just a couple card holders having a hard time.
The lady talked to a supervizor, then she said she really wants to help, not to get my hopes up but she promises she will take this issue to people in superior position who can address it.
I wanna believe the bank is doing all they can, but some pressure wouldnt hurt.
So if any of you wanna go ahead and call visa so they have more people pushing this issue:
800-847-2911 keep pressing 0 to get to an operator.
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