Quote:
Originally Posted by mn
99,99% of the people at visa have no clue about this situation... i have no idea how to reach the correct people at visa, any ideas?
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I agree, even since it happened they do seem like they have no clue , i always asked to talk to a manager or supervisor and even they had to go ask someone else, but i am hoping if we do explain the situation and ask them to go ahead and take it to someone in a higher position maybe we will get some results. Maybe with several complaints about it they will look into it ..
it does amaze me after almost a month they still have no clue yet their brand name-Visa is involved in this mess ...
basically they said they have alot of banks they work with, well they obviously associated with this one, they should have a clue about what happens and who is using their plastic..