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Old 09-30-2010, 04:41 PM  
Trixie
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Join Date: Oct 2002
Location: near Seattle, WA
Posts: 1,850
Webwhores: do you use a DB or SS or ? to keep track of customers?

Question for personality site/solo girl site owners, camgirls, etc.: do you use anything to keep track of your customers, how much they're spending and where? If so, what are you using? What is/are your method(s)?

I've always tried to take notes on customers, like making a note of where they're from and what they like (for cam & phone customers) but it's almost counterproductive/impossible to organize the information when you want to be able to organize dudes by length of loyalty (no, that's not a euphemism ;), how much they've spent and where, etc.

Using a regular spreadsheet isn't giving me enough room to really take notes on their fetishes, etc. or multiple purchases but I don't want to buy some overblown CRM with invoicing, etc.

Basically I need to prioritize which guys I'll actually waste time interacting with via email, who I should contact every so often just to say "thanks", and keep on top of big spenders on cam and what they're into, etc. With all their different usernames, handles, aliases, etc. it's hard to keep track of them without some kind of method.

Ideas?
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