Quote:
Originally Posted by rowan
I've done a couple of chargebacks (not friendly fraud) and in one case the merchant provided counter evidence against the chargeback. There was evidence back and forth a couple of times (complainant - merchant via their banks) before it was upheld. Why don't ccbill do this?
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It's probably easier to only put up so much resistance. If you let the customer get pissed they just post stuff like this:
Code:
ripoffreport.com/Search/ccbill.aspx
(Non-link to prevent adding to it's SEO)
For every customer posting something like this 1,000 see it and decide not to buy.
I'd be happy if they just put up some minor resistance and bullshit to scare those who casually try to abuse it. If they persist it's probably best to just allow it or you'll get more of the crap you see at the link above which will turn away even more customers.