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Randy West · 10-05-2010, 08:31 AM

Quote:

Originally Posted by chronig

It's really that difficult to be a customer support agent?

Hmm let's see what's on my agenda today:

answer a few emails

get my dick sucked by lonely webmasters that want first priority

try to understand what the supervisor at our indian customer support center is saying

login to icq and over-ride verification document issues for a few whiney webmasters

find some posts on gfy and respond to them in a professional manner

wow! his job is really complicated... seriously congrats to him for being a relatively reliable account rep where as the majority of adult-industry

cronies are unreliable fuckwards

but even more amazing than that is how everyone thinks it's such a difficult job or that he did an amazing job of being "satisfactory"

Umm, I think given the nature as well as the scale of the situation he handled himself superbly. I do not know of one person I know that could have kept their calm and cool as well as he did throughout this clusterfuck of a situation.

He could have just as easily said fuck you to Epass and thrown himself out of the loop entirely... and not one person here would have blamed him. Instead, he stood up like a man and relayed the news as he was told and took every low blow thrown at him like a gentleman.

People like that are very far and few between. When God made Michael he broke the mold. In this business it's very easy to call somebody "stand up" or "top notch". In Micheal's case he is deserved of both of those compliments, where as most of the time it's just hot air.