|
see if you have customers on Unmanaged servers, when they have problems like this it is the ideal time to upsell managed support packages ... or hell, even just saying we'll fix all this for $amount would of had me sold. learn from these guys mistakes. i was just left locked out of my server, mad frustrated, and handed a complicated KVM app (maybe i'm supposed to be grateful but i had no idea how to use it lol)
|