Depends. If it's an employee, you explain to them what they are doing wrong. Then if that doesn't work, you give them a warning and then perhaps another. Then you let em go.
If it's a service provider whether online or bricks and mortar, you politely complain but be assertive about it and offer a solution on how it should be fixed. If nothing comes of it go to the top of the company with a history of your conversation and do it again. Then at that point if you are still unhappy you need to pose an ultimatum. If you get what you need, you move on and don't use them again. If you don't you write a bad review where applicable and tell all your friends and associates to avoid.
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