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Old 10-07-2010, 01:09 PM  
V_RocKs
Damn Right I Kiss Ass!
 
Industry Role:
Join Date: Dec 2003
Location: Cowtown, USA
Posts: 32,391
My view on this topic:

1) If the program is large and by that I mean the amount of signups they transact in a year is over $5,000,000 then they should have a reserve for this type of thing and pay you out regardlessly just to keep the trust factor.

2) If the program is small, but had their funds in their wallet, they should have paid you out via the wallet feature when they had an entire month to do so and put the hot potato into your hands. I DID get payments via ePassporte during this debacle via the wallet. I actually had to plead for this to happen and now those programs are thanking me since the ACH stopped.

3) If the program was small and had their money in the VV I think they should tell you the payout will come once they get their cash back. If they are small they don't have enough of a reserve to handle something of this magnitude. They should, however, be keeping you informed of the situation openly and completely.
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