Quote:
Originally Posted by gumdrop
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IMPORTANT INFORMATION FOR EPASSPORTE ACCOUNT HOLDERS
October 7, 2010
Dear Account Holder:
St. Kitts Bank has announced that Visa Cards have been reactivated and funds are available to be withdrawn as of today. If you have funds on your Virtual Visa Card, please use your Visa Electron Card at ATM.s or Points of Sale Merchant locations. You can also use your Visa Virtual Card for online purchases. If your card is not working or you require assistance with the funds on your Visa Card, please contact SKNANB at
https://www.sknanb.com/message.htm.
If you have funds on your ePassporte Wallet Account, we kindly ask that you direct all correspondence to one address:
[email protected]. Please be patient with us during this time as we have encountered a large number of fraudulent requests and are working with a small staff to review accounts manually.
Dozens of emails are being sent to individuals no longer employed or contracted by ePassporte, to Mr. Gregory Elias and United Bank and none of these individuals can answer your requests. More importantly, your requests will not be forwarded to ePassporte. It is extremely important all wallet related inquires are sent to
[email protected].
Please expect a definitive date for wallet wires to go out on or before October 18th.
Once again, we regret the inconvenience and problems not having access to your funds has caused. We are working diligently to get this resolved. We ask for your continued patience as we sort through the many issues with the Bank and Visa as well as our Fraud Prevention System.
Sincerely,
ePassporte