Quote:
Originally Posted by Brujah
How do I build the perfect paysite? The best content, the best features, and priced for the impulse buyer, a price low enough you almost can't resist joining yet still enough to make a small profit.
|
Put yourself in the surfers shoes. For the past 10 years I've seen all the really big boys laugh when people mention take care of the surfer. I don't think people will be laughing too hard in 2011 at people that care for their surfer/members.
Engaging with the customers is key. I find our members are more vocal than ever. They are easily upset but also easily calmed. Which makes sense if you think about it. People want to know you are listening and that you care. You have to be humble and realize you may not know better than them. At the same time you have to be able to take all feedback and understand what's best for the overall customer base.
All in all think of it from the customer stand point. Try to build it from that point up. If you do you'll find a way to make money. Don't worry too much about the money right away. Be mindful of it but don't let it cripple the development of your site.