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Originally posted by baddog
I start cussing and spitting? Why don't you get real mate. Okay, you asked for it, so here is the complete story.
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read the chat logs above everyone.
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First off, you did not want to even talk to me, because I was not the person that made the purchase, so I got goodgirl to join the chat.
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correct. you were not our customer.
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SexPicturesPass bought the script about a year ago, it was supposed to come with a free installation, that you insisted on doing. When I informed you that goodgirl was made to pay for the install you were pissed, and insisted that something would be done about that, and that there should not have been any charge.
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according to ryan kinnear she was not charged for install but for modifying the default templates for her, which he did.
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You also admitted that there were issues that you were aware of, and that they would be taken care of. You told me to have a list of items that needed to be resolved sent to your support, which was done, and that it would be looked into immediately.
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again correct.
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Well, after a couple of weeks we had not heard from you, and since we are trying to run a business, we were forced into paying to having some issues resolved.
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wrong. looking over logs of you it is shown that you knew that goodgirl, our customer, sent us an email saying she thought she had it licked and she would contact us if she needed us. You were told this in chat and you left soon after contacting goodgirl.
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That is when I went into the chat in daylight hours and was told again that someone would be working on it the following day. An email was sent to you that said that if PerlCoders did eventually make this script work, both goodgirl and myself would sing the praises of PerlCoders at every opportunity.
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correct
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We had informed you that we had fixed some of the problems, to which Foz replied, "Fraud checker is now working properly. For some reason, the use LWP::Simple at the top of the file was commented out.
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correct.
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As for the click through stats, it seems that you are attempting to tie in a third party affiliate program so this is no longer my area. You'll have to speak with them and find out why the click through stats aren't working properly."
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this is exactly what the tech told you,yes.
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goodgirl responded with: " Ok, now that makes no sense to me at all. The click through should be counting members in and members out. So that happens way before they click the buy link to flynt, so that is a pretty lame excuse.
And I'm sorry I don't see cookies hurting the script that tracks click
throughs. It wasn't working way before I added cookies.
How about giving me a logical excuse..."
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yes she did, at which time Foz pasted the comments in the script that had been modified. Comments made by you or your modifying coder which are also shown in one of my above pastes.
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No reply was forthcoming.
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read above, this was already explained to her in email. it did not need to be explained again.
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I then went back to the chat and was informed that Foz was having a baby and would be unavailable for a few days. I guess he had a tough labor.
Several days go by, and still no reply.
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Actually if you remember, it was GZ's GF who aving a baby. Not Foz.
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I return to the chat today and ask for you. No response. So I state that I am now going to take the issue to the boards. You then magically appear, and said "please do, we like the free advertising." I was them booted from the chat.
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You came in the chat "tonight", not today. And it happens I had been eating dinner, but yes when i popped back on the computer I answered your retarded threats.
Here, let me paste from earlier:
[22:09] *** baddog (
[email protected]) has joined #adultdesignz
[22:09] <05baddog> nuclei here?
[22:11] <05baddog> well, okay, I am about to start posting on different boards about the lack of support with PerlCoders
[22:11] <05baddog> cya on the boards
[22:11] <05nuclei> please do
[22:12] <05nuclei> we love free advertising
[22:12] <05baddog> can I quote you?
[22:12] <05nuclei> we also love slamming people who modify scripts then bitch cause our terms state explicitly that we do NOT have to support modded copies
[22:12] <05Kaina> the code was modified & we do not support modified code
[22:12] <05nuclei> so feel free
[22:13] *** baddog (
[email protected]) Quit (Killed (OperServ (Glined: 4If you're looking for sympathy, you can find it in the Dictionary between shit and syphillis. (2003/05/20 Kaina@OperServ))))
[22:16] <05Farley> OUCH
[22:16] <05nuclei> this guy comes in at 4am in the morning every few days wanting instant help
[22:16] <05nuclei> then of course says we suck and leaves
[22:16] <05Farley> and u don't give it to him!!!
[22:16] <05Farley> hahaha
[22:17] <05nuclei> then he comes in one time during daytime hours and gets immediate support by foz
[22:17] <05nuclei> foz fixed his main issue
[22:17] <05nuclei> then noticed on the only other issue that the guy has modified the code
[22:17] <05nuclei> so foz told him (rightfully) he wasnt gonna touch that
[22:17] <05Farley> yup
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we even said we would restore everything to its original state if that would make life easier on you. The install was paid for (which is supposed to be free), and yes, we have been forced to pay others, including ex-employees, to make this thing work.
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You neglect to mention that the FIRST time you or goodgirl came to us for support during daytime hours you GOT support. It is not our fault or our problem that you hired someone else to make changes to the script instead of using our free support.
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Your support is nothing more than bullshit promises, excuses and denial.
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Our support is exactly what our terms say it is. Free on all paid scripts, however it also states we will not support modified code.
Is that all you got??