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Old 10-14-2010, 10:37 AM  
kristin
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Join Date: Sep 2002
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Posts: 9,768
Quote:
Originally Posted by webgurl View Post
I am sure this is a repeat question , but can someone tell me :
What is going on with the current funds in the ePass wallet NOT in the virtual
Visa . What do we have to do to get the funds out of there ? Any updates? Thanks
Wallet funds need to be requested from ePassporte at [email protected]. That is the only current means of contacting them.

As this thread and others state, many people who requested their money via ACH or CC (takes two days and doesn't have to be done by hand or reviewed like the wires do) are having their funds that were "in motion" to their accounts returned into the wallet. Thus starting the whole process over again.
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