Quote:
Originally Posted by CyberAge-Dave
Are you guys Cascading or relying on one merchant?
|
Dave asks a good question here.
If your cascading, you can look at the approval rate jump on your second tier processor and see whether there's been a significant change in the ratio of initial declines and secondary approvals.
If you're not cascading, you have to look at the attempted transactions and have your processor retrieve the decline reason codes and match them back to see if one specific type is cropping up if your numbers are wonky.
Alternatively, have someone run a couple of known "good" cards through to see what response you get and include a couple of over the shelf stored values to see what the result is on a known entity.