Originally Posted by AndyMN

Hi Guys,

First of all I am very sorry about the delay in posting here, I have only just been informed about the thread and so here I am.

In regards to the clause 7.10 this was indeed added on January 1st 2009 as part of a full accounting review, we updated the public terms (the ones you agree to when you join) but have overlooked a 'copy' of the terms which is on show in the affiliate area, this will be fixed and only one copy of the terms will be accessible moving forwards.

An email was sent to affiliates alerting them to the change of terms.

An email is automatically sent on the 11th month of inactivity explaining that if your account remains inactive then your balance will be removed. The minimum balance is only $100 so that is the most anybody can lose.

This process is in place to protect our business for accumulating large debtors and has been approved by both our lawyers and accountants.

This process is in place to protect our active affiliates and ensure we can continue to pay the large commissions that we do.

ANY affiliate network which does not have a similar process in place is just asking for trouble and maybe they do not have the handle on their accounts which we do.

We pay over 200 affiliates every two weeks without fail, we always pay ALL affiliates as per our terms and we do guarantee every payout (again according to our terms).

I am sorry you have lost this money and as a good will gesture I will be willing to send this to you, please email me your payment details.

Thanks.