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Mail from rcn to customers:
We are writing this letter to inform you that a very targeted
malicious attack took place on our network this morning at 6AM EST.
As a result, most of our server operating systems have been corrupted
resulting in the current downtime. However, we have access to all
backups and have already figured out a strategy for bringing your
servers back up, and have all hands on deck working to restore
service. We will continue sending progress updates, and will be
notifying you personally once your service is restored. We would like
to thank everyone for being so understanding and patient as we work to
bring everything back to normal.
We have updated the call in number to go to cell phones so if you are
calling into the support line: 866-726-4678 you should be reaching
someone most of the time.
If not please wait 5 mins and try again.
Currently we have backups for the majority of the content and are
working to finalize the restore process. At which point we will be able
to provide more accurate ETAs on service restoration.
Thank you,
Moisey Uretsky
President
Reality Check Network
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